Aftersales Careers at Mitsubishi Motors Philippines Corporation

Job Vacancies

Technical Training Instructor


Responsibilities:

  • Conduct workshop, classroom, and online training on automotive technology for MMC vehicle sales and after-sales personnel
  • Develop training materials, audio-visual aids, simulators, cutaways, and jigs.
  • Administer tests and evaluations based on occupational standards.
  • Maintain and update technical databases for all MMC vehicles distributed by MMPC.


Requirements:

  • Graduate of Engineering or any related course.
  • At least 2 years of experience in conducting classroom, workshop, or online training.
  • Automotive background preferred; sales experience is a plus.
  • Strong presentation, communication, and design skills.

Sales Satisfaction Improvement Staff


Responsibilities:

  • Coordinate with dealers to develop, implement, and monitor Customer Service programs and policies.
  • Lead Customer Service–related meetings and evaluate their outcomes
  • Conduct scheduled and spot compliance audits, onsite or online.
  • Identify and evaluate customer needs to improve satisfaction.


Requirements:

  • Graduate of Industrial Engineering.
  • Preferably with automotive industry experience.
  • Must know how to drive and possess a valid driver’s license.

Customer Relations Senior Staff


Responsibilities:

  • Receive, coordinate, and monitor customer concerns, complaints, and inquiries, and update these in the customer care case tracker.
  • Provide regular updates to customers and dealers regarding case status and resolutions.
  • Assist in implementing after-sales programs focused on customer satisfaction.
  • Schedule customer unit evaluations at their convenience.


Requirements:

  • Graduate of any Business-related course.
  • Experience in customer relations or any customer-facing role.

For interested applicants, send your CV or Resume to: hrdrecruitment@mmpc.ph with the Job Position you are applying for as the Subject of your email.