Privacy Policy

DATA PRIVACY POLICY STATEMENT


This Privacy Policy describes how Mitsubishi Motors Philippines Corporation (“MMPC”, we or us), with principal address at No. 1 Auto Park Avenue, Greenfield Automotive Park-Special Economic Zone, City of Santa Rosa, Laguna, Philippines, collects and processes personal information.


MMPC recognizes the importance of personal information managed and used in its business activities. Hence, it is the policy of MMPC to respect, value, and uphold the data privacy rights of our customers and stakeholders by adhering to the general principles of transparency, legitimate purpose, and proportionality in the collection or processing of personal information and/or sensitive personal information pursuant to the provisions of Republic Act 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.


Any personal information that we collect shall be processed in accordance with the law and we shall not use or share the information with anyone unless otherwise allowed therein, or pursuant to a given consent, or necessary to achieve a legitimate or declared purpose.


The terms used in this Privacy Policy shall have the same definition as provided under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.


EFFECTIVITY AND CHANGES TO THIS PRIVACY POLICY


This Privacy Policy is effective as of MARCH 12, 2020 . We may update, modify or revise this Privacy Policy from time to time and will endeavor to send notice of or publish any changes in such appropriate and reasonable manner under the terms of this Privacy Policy such as, but not limited to, email communication, mobile app notification, or web page publication at MMPC.PH.


The continuous purchase or use of our products and/or services upon notice or publication of the update, modification or revision to the Privacy Policy shall constitute as consent to any of such update, modification or revision.


COLLECTION AND/OR USE


Through voluntary disclosure and/or by automated methods, we may collect and process the following information:

  1. Personal information such as name, date of birth, age, gender, civil status, profession and/or occupation;
  2. Contact details such as postal address, email address, landline and or mobile phone number;
  3. Product details (for purchased products) such as vehicle identification number, license number, and other information captured by the vehicle sensors (if any);.
  4. Personal information of other individuals, including but not limited to emergency contacts, references, representative/agents, beneficiaries, other drivers, guarantors, witness, subsequent buyers, or counterparties which includes name and phone/mobile number of such person, and any other information relating to any individual which you havehave provided to us in any forms.


We may also collect and/or process information involved in certain services that are coursed through or with the use of computers and/or mobile devices such as:

  1. Permitted information on login information, GPS location, profile data, biometric data such as voice, photograph, and/or fingerprint depending on the device or hardware settings;
  2. Vehicle information when connected to the computer and/or mobile devices;
  3. Internet Protocol (IP) address used to connect the computer and/or mobile device to the internet;
  4. Usage details including date and time of use, page, response times, and/or download or upload errors;.
  5. Voice recordings of interactions with our call center, customer care agents, and emergency personnel, as may be necessary; and
  6. Behavior information, technical information, and cookies when legitimate activities are being used.


Cookies are small text files that contain limited and non-personal data, usually a unique identifier stored in your mobile device’s web browser or in the application. We or we may allow third parties to place cookies to optimize user experience and provide us with better insights into your use of computer or mobile device related programs and/or application. We may not be able to track certain settings such as “do not track setting” for lack of support thereof.


In case of continued use of our legitimate activities and services and by providing other person’s personal information to us, you guarantee that the consent of guests or other users who may operate or ride in the vehicle were secured in compliance with Data Privacy laws. You are also responsible for providing this Privacy Policy for their acknowledgement and/or obtain consent where applicable or necessary.


PURPOSE


We, or our third parties, may collect and process the foregoing information for any of the following legitimate purposes:

  1. To perform our legitimate activities as manufacturer, assembler, importer, and distributor of Mitsubishi Motors vehicles and products;
  2. To provide, administer, and operate the services connected with our legitimate activities, including, but not limited to Connected Car Services;
  3. To make improvements to our products and/or services to ensure that it will redound to an effective and efficient user experience;
  4. For our internal record keeping requirements, which include the collection of anonymized details to compile aggregate statistics or produce internal reports/references to improve our products and/or services;
  5. For marketing and data analysis and research, including the conduct of surveys;
  6. To share (if applicable and subject to a given consent) the information pursuant to the purposes stated in this Privacy Policy.
  7. To disclose your information to the extent allowed under existing laws, rules and regulations.


RETENTION OF INFORMATION


We retain the information in accordance with the limits provided for under existing laws, rules, and regulations, and as long as required pursuant to the declared, specific, and legitimate purpose. We may also retain your information when necessary to establish, exercise, or defend legal claims in accordance with such standards observed in the applicable industry (if any) or authorized under such law, rule, or regulation.

We will take necessary and appropriate measures to maintain the security of personal information in order to prevent unauthorized access, leakage, falsification, or loss of such personal information. We endeavor to keep such information accurate and up-to-date.


SHARING OR DISCLOSURE


We may engage the services of third parties such as, but not limited to, our Authorized Dealers, Business Partners, and/or Third Party Service Providers, or Sub-Contractors in the conduct of our legitimate activities, in accordance with existing laws, rules, and regulations, or pursuant to a given consent, or as may be necessary to protect the rights, safety, and interests of the Data Subjects.


Should we share the information in furtherance hereof, we will do the same in accordance with reasonable commercial standards such as, but not limited to, by mail, telephone, fax, e-mail, or other electronic messaging services. The sharing or disclosure shall only be done on a need to knowneed-to-know basis and subject to such measures that would ensure the security of the information and, in all cases only, for our legitimate activities and purposes only.


INTERNATIONAL TRANSFERS OF DATA


MMPC is a 100% subsidiary of Mitsubishi Motors Corporation, a Japanese multinational automotive manufacturer headquartered in Tokyo, Japan, which operates a global business. As such, we may transfer, share, or disclose to Mitsubishi Motors Corporation any or all of the data collected and/or processed in accordance with this Privacy Policy.


LINKS TO OTHER SITES OR APPLICATIONS


Our website may contain links to third parties or other sites or applications that will direct to such website or application if clicked and/or accessed. Unless expressly indicated, MMPC does not operate the external websites or applications. It is strongly advisable to review the Privacy Notices or Policies of that website or application to understand how personal information may be collected or processed therein.


CHILDREN’S PRIVACY


MMPC will not knowingly collect personal information of a child, or a person below the age of eighteen (18), unless the consent of parents or legal guardian was obtained. In case we discover that personal information of a child was given without the consent of parents or legal guardian, we will immediately delete this from our records and/or system.


SECURITY


We will take necessary and appropriate technical, organizational, administrative, and physical measures to maintain the security and protect the personal information in order to prevent unauthorized access or alteration, accidental damage, deletion, misuse, loss, leakage, or falsification of personal information. We wiell check the handling of personal information regularly and always make every effort for continuous improvement. We shall strive to use commercially acceptable means of protecting the personal information. However, we do not guarantee the security of any method of transmission over the internet, especially when we do not provide network connection services.


Moreover, in the event that some of our businesses and/or assets are proposed to be acquired or acquired by third parties, we may share or disclose the information as part of business transfer or acquisition. We may also share or disclose the information as part of business or asset sale due to insolvency or similar situation in accordance with applicable laws, rules and regulations.


We shall also take reasonable steps to ensure that third parties to whom we share the information (if any) will maintain a comparable level of protection as set out in this Privacy Policy. We will not disclose, sell, distribute, rent, or lease the information to third parties, unless in furtherance of the purposes stated herein or pursuant hereto. We will not share your information for direct marketing purposes of such third parties.


DATA PRIVACY RIGHTS


We recognize the rights of Data Subjects under the Data Privacy Act of 2012. As such, subject to the reasonable internal processes and requirements as we may adopt from time to time, we will comply with the exercise of any of such rights that meets the requirements and criteria of the law or its implementing rules and regulations.


CONTACT US


Should you have concerns, questions or matters for clarification with regard to our Privacy Policy and the processing of your personal and/or sensitive personal information, you may contact us at (02) 779-5614 or e mail mmpcdpo@mmpc.ph.