Terms & Conditions

Eligibility


Open to all customers of Mitsubishi franchise dealerships.

a. New Customers (July 2025 and onwards customers): The PMP can be availed at the time of vehicle purchase via Sales Personnel
b. For existing customers, the PMPP can still be purchased at any time before reaching 10,000 km mileage or prior to the next scheduled PMS, through Aftersales Personnel.


Package Coverage


1. Inclusions: Standard maintenance parts such as:

a. PMS Parts (Oil, filter changes and drain plug gasket).

• Parts Discount to be shouldered by MMPC.

b. Labor Discount (20%) > Recommended to be shouldered by Dealer

2. Exclusions:

a. Repair or parts not included in the MMPC prescribe Standard PMS
b. Consumables outside standard PMPs
c. Optional upgrades or added services


Discount Structure

  • 1st Year Plan (Standard): Customers receive a 15% discount on parts.
  • 2nd Year Plan (Premium) : Customers receive a 20% discount on parts
  • 3rd Year Plan (Elite): Customers receive a 25% discount on parts.


Payment Terms


1. Customers will sign up the PMPP enrollment form and pay the discounted full amount to the Dealer.

- Prices are fixed at the time of purchase, protecting customers from future price increases
- In the event of any future price adjustment, MMPC shall revise the PMS pricing accordingly to ensure that Dealers claim based on the updated rates.
2. PMPP Card is available upon payment by customers


Validity


1. PMPP validity depends on the availed package - 1yr, 2yrs, or 3yrs.
2. Services are applicable solely within the specified period or mileage limit as defined by each package.
3.Unused services cannot be carried over past the package validity period
4. Customers must follow the recommended maintenance schedule — “whichever comes first”— to maintain PMPP and warranty coverage. Missing a PMS schedule is not allowed and may result in loss of benefits.


Redemption Mechanics


1. Customers must present the PMPP card or registration details at the time of service.
2. Redeemable only at authorized service centers or dealerships.
3. Extensions or refunds are not allowed


Cancellation and Transferability


1. Cancellation is not allowed under specific conditions (e.g., change of mind, vehicle sale, total loss).
2. PMPP Discount are attached to the vehicle, non-refundable, non-transferrable to other vehicles. and not convertible to cash under any circumstances
3. PMPP are accepted and applicable for Caravan activities


Customer Responsibilities


1. Follow the recommended service intervals to ensure package validity.
2. Customers must notify the dealer in advance to schedule their PMPP-covered service.
3. Notify the dealership in case of vehicle ownership transfer or other relevant changes


General Provisions


1. The benefits provided under the Prepaid Maintenance Parts Package (PMPP), including discounts and services, are strictly non-convertible to cash and cannot be exchanged for other goods or services outside the scope of the program
2. MMPC reserves the right to modify the terms and conditions of the PMPP without prior notice to customers and dealers.
3. Any disputes arising from the PMPP will be resolved in accordance with MMPC's policies.


Disclaimer


MMPC and the dealers will not be held liable for any delays or non-performance due to unforeseen events beyond their control (e.g., natural disasters, pandemics, etc.).